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HP Consumer PCs - Obtaining PC recovery USB drives or discs | HP® Customer Support. 

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HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute.

See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? This document is for HP and Compaq computers with Windows You can use a recovery USB drive to start your computer in case of a problem. A recovery drive also contains Windows system recovery tools that can help you recover Windows from a serious error or restore your hp recovery media windows 10 from a system image.

Creating a Microsoft recovery USB drive You can use a recovery drive to troubleshoot problems with your computer even when hp recovery media windows 10 operating system does not open. Copy the HP recovery partition to a USB drive so you can use it if your computer does not start or has problems. In Windows, search for and open Create a recovery drive.

Click Yes on the Hp recovery media windows 10 Account Control window that displays. Check the box to Back up system files to the recovery driveand then click Next. Select the USB drive you want to use, and then click Next. Wait while the computer formats the USB drive, copies utilities, backs up, and then copies system files to the USB drive.

If you have a laptopimmediately press the Esc key until the Start Up menu opens, and then press F11 to open System Recovery. If you have a desktop computerimmediately press the F11 key to open System Recovery. Recovering the computer Choose a method to recover your computer using the created Microsoft recovery USB drive.

Using a device You can use the recovery USB drive to perform a system recovery. Do not use this option if you have important hp recovery media windows 10 on the hard drive that are not backed up. Make sure you back up all your important files on an external storage device such as a USB drive before continuing. You might want to seek a professional data recovery service to restore your files. Also, make sure you have any product keys or other identification required for apps you want to reinstall.

On the Choose an option screen, select Use a device. Using Reset this PC Resetting the computer returns the computer to factory settings, and removes all of your personal files, apps and settings.

On the Choose an option screen, select Troubleshoot. Select Reset this PCand then select one of the below options to begin. Keep my files to remove apps and settings, but keep personal files. Make sure you have any product keys or other identification required for apps you want to reinstall. Remove everything to remove all personal files, apps, and settings. Using System Recovery You can use HP Recovery Manager with the recovery USB drive to refresh your computer without affecting your personal files, restore your computer to its baidu hotspot for windows 10 state, or back up important files.

If your computer does not have Hp recovery media windows 10 Manager, use another method to recover your computer. Not all options are available hp recovery media windows 10 all models and configurations. Windows System Reset to refresh your computer without affecting your personal files.

Windows Recovery Environment restore the system to factory settings. For more information, go to Performing a System Recovery Windows Using Startup repair Startup Repair automatically fixes certain problems, such as missing or damaged system files that might prevent Windows from starting correctly.

Startup Repair can only fix certain problems, such as missing or damaged system files. It cannot fix hardware failures, such as a hp recovery media windows 10 hard disk or incompatible memory, and it does not protect against virus attacks. If a startup problem is detected, Automatic Repair starts automatically and tries to fix the problem. On the Advanced options screen, select Startup Repair. If you need to change the language for the keyboard, click Change keyboard layoutand then select your language.

Информативно direct3d 9 windows 10 моему Repair checks the computer for problems that prevent Windows from loading. Command prompt Advanced users can use the Command Prompt in a WinRE environment to enter command lines for diagnosing and troubleshooting problems.

Click Command Prompt to open a command prompt window. There are many command lines that can be entered. Make sure you fully understand the command and the risks before typing the command. For a list arcgis for windows 10 64 available commands and their descriptions, hp recovery media windows 10 help at the command prompt. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.

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If you experience a long delay after clicking Next on the Welcome page, perform the following steps. If your attempts to use the recovery tool on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials. If a Drive partitioning failed error message is displayed, it might mean there is a problem with the USB flash drive. Follow these steps to test the USB flash drive.

If an Image extraction failed or Relocation fail error message is displayed, HP recommends that you restart the recovery process. The following error messages indicate that there might be a problem with the download or processing of the recovery image. If the download process fails during the USB formatting, follow these steps. Reformat the USB flash drive, and then test it to make sure that it works. Determine if your computer model supports the HP Cloud Recovery Tool by referring to a list of supported platforms.

Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help?

Prepare for recovery Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool. Availability of Windows 10 recovery images for Windows 11 eligible models Some computer models sold with the Windows 10 operating system during the Windows 11 upgrade period were also sold with the Windows 11 operating system preinstalled.

Enter the proxy information, if necessary. Note: If the download tool does not detect and populate the proxy information, contact your network administrator for the proxy information, and then type it in the appropriate fields. Note: If you download the recovery media on a different computer than the computer you want to recover, select the I need to enter Product ID for my HP system check box to type the information for the affected system.

Note: To locate the product ID, look on the back of the computer for a label. Turn off the computer by pressing and holding the power button. Follow on-screen prompts to complete the recovery. What if there is a long delay after I click 'Next' on the Welcome page? Check your network connectivity. Make sure that the system clock and time zone are accurate. What should I do if the recovery repeatedly fails after using the tool on a secure network?

What if my download attempts keep timing out or failing? If your download attempts keep failing, do the following.

Check your internet connection. Check that the system date and time are set correctly. What if a 'Drive partitioning failed' error message is displayed? A window might appear and prompt you to choose whether to run Recovery Manager from the hard disk or from the disk inserted. If this window displays, select the Run program from disc , and then click Next.

Select an option based on the type of recovery discs that you have. When System recovery prompts you to back up your files, select a backup option: Click OK in the warning that appears. Read and respond to the screens as they appear. If a screen prompts for a disc, insert the next disc. In some cases, you might have to repeatedly insert the same discs multiple times before the screen allows you to continue. After system recovery is complete, remove the disc.

If the tray does not eject the disc, press the eject button on the PC case to eject the disc. If you are presented with a " Restoration Complete " screen, click Finish. If you are presented with a " File copy is complete ", screen, click Next. Turn on the computer and use booting options to boot from the USB drive. Once the operating system installation by recovery USB key is complete, HP software and drivers can be installed by performing the following steps.

The contents of the recovery drive are displayed in the right pane. The HP Software Setup wizard opens. HP recommends obtaining recovery media from the cloud-based service for the following reasons. Ordered physical media can take up to 10 days to arrive due to fulfillment and shipping processes. If an Invalid Serial Number message displays, re-enter the correct serial number. If a Model not found error message displays, perform the following steps.

Make sure your device is included in the list of supported models. If you experience long delays after clicking Next on the Welcome page, perform the following steps. If your attempts to use the HP Cloud Recovery Client on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials.

If you get a Requested resource is not available error message, check your network connectivity and restart the process. If the download process fails during the USB formatting, check for the following items. If the download process fails when applying the file to the USB device, check for the following items. It might be necessary to disable secure boot in the BIOS in order to start the computer using recovery media. Use one of the following methods to open the Computer Setup Utility, and then choose your device type below for steps to disable secure boot.

Turn on the computer and immediately press the f10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the esc key repeatedly, about once every second, until the Startup menu opens.

Press f To navigate the Computer Setup Utility, select menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the f10 key to save the changes and exit from a submenu, or press the esc key to exit from a submenu without saving the changes. Use the right arrow key to select the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter.

Use the down arrow key to select Secure Boot , and then press Enter. Use the down arrow key to modify the setting to Disable , and then press Enter. Use the arrow keys to select Legacy Support , and then press Enter.

Use the arrow keys to modify the setting to Enable , and then press Enter. Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes.

Type the code that displays on the screen, and then press Enter to confirm the change. Use the right arrow key to select the Security menu , use the down arrow key to select Secure Boot Configuration , and then press enter.

After the Secure Boot Configuration window is displayed, press f Use the down arrow key to select Secure Boot , and then press the left or right arrow keys to modify the setting to Disable.

Use the up arrow key to select Legacy Support , and then press the left or right arrow key to modify the setting to Disable. Press f10 to accept the changes and exit. Then press enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press enter to select Yes. Type the code that displays on the screen, and then press enter to confirm the changes.

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